1. Introduction

Welcome to Workstays. By accessing and using our website (workstays.com.au) and related services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using this site.

2. Accommodation Bookings

All accommodation bookings made via Workstays or our integrated booking platform (RMS Cloud) are subject to availability and confirmation. Pricing, inclusions, and booking policies (including cancellations and changes) are managed through our booking system and displayed at the time of reservation.

3. Payment and Invoicing

Payments must be made in accordance with the terms outlined in the booking confirmation. Corporate clients with invoicing arrangements must adhere to agreed payment terms. Late payments may result in additional fees or cancellation of future bookings.

4. Cancellations and Refunds

Cancellation and refund policies vary by property and booking type. Please refer to the cancellation terms displayed during the booking process or contact our team for clarification prior to confirming your stay.

5. Guest Responsibilities

Guests must:

• Treat all accommodation and furnishings with respect.

• Abide by property-specific rules and occupancy limits.

• Report damages, maintenance issues, or disturbances promptly.

• Refrain from unlawful, unsafe, or disruptive behaviour.

Workstays reserves the right to recover the cost of any damages, excessive cleaning, or breach of terms.

6. Liability

While we take care to ensure accuracy of information and quality of accommodation, Workstays is not liable for:

• Acts or omissions by third-party providers.

• Loss, damage, or injury incurred during your stay.

• Interruptions caused by events beyond our control (e.g. natural disasters, technical issues).

7. Website Use

This website and its content are owned or licensed by Workstays. You may not reproduce, modify, or distribute any material without prior written consent. We aim to keep all information current but do not guarantee accuracy or completeness.

8. Privacy and Data

Workstays respects your privacy and complies with Australian Privacy Principles (APPs). See our Privacy Policy below for details on how we handle your data.

9. Amendments

We may update these Terms and Conditions from time to time. Continued use of our website and services constitutes acceptance of the revised terms.

10. Contact

For any questions regarding these Terms, please contact:

Workstays
Email: info@workstays.com.au
Phone: 1300 11 31 33