1. Overview

Workstays is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you interact with our website, booking system, or customer support.

2. Information We Collect

We may collect the following information:

• Name, email address, and phone number

• Company name (if applicable)

• Payment details (processed securely via RMS Cloud or third-party payment providers)

• Booking and accommodation preferences

• Website usage data (via cookies and analytics)

3. How We Use Your Information

Your information is used to:

• Process bookings and manage accommodation

• Communicate confirmations, invoices, and updates

• Provide customer support

• Improve our website, services, and marketing

• Comply with legal and regulatory obligations

4. Data Security

We use secure systems and encryption to protect personal data. Access is limited to authorised staff and trusted third-party providers. However, no system is completely secure, and users share information at their own risk.

5. Sharing Information

We may share data with:

• RMS Cloud (our booking management partner)

• Service providers involved in maintenance, cleaning, or property management

• Legal or regulatory bodies when required by law

We do not sell or rent your personal information to third parties.

6. Cookies and Analytics

Our website may use cookies and analytics tools to track performance and improve usability. You can disable cookies in your browser settings, but some features may not function correctly.

7. Access and Correction

You may request access to or correction of your personal information by contacting us at info@workstays.com.au.

8. Updates to This Policy

This Privacy Policy may be updated periodically. The latest version will always be available on our website.

9. Contact

For privacy-related enquiries, please contact:
Workstays Privacy Officer
Email: info@workstays.com.au